Contact
FAQ
QHow much does a pair of rings cost?
A
- My Ring (Order-made by a craftsman in front of you)：from ¥980 (tax included) per ring
- Work Shop (Hands-on ring making experience) ： from ¥4,180 (tax included) per ring
Prices vary depending on the material and width. Please refer to each course page for details.
QHow can I cancel or reschedule my reservation?
A
Please contact the store where you made your reservation directly.
QAre resizing and polishing services free of charge?
A
Yes. For items purchased at glänta, we offer free polishing, resizing, and reapplication of surface finishes at all of our stores.
Some designs cannot be resized, and certain designs may only be serviced at the store where they were purchased.
QIs glänta a tax-free shop?
A
Yes. If you are eligible for tax exemption (e.g., visiting Japan from overseas), you can shop without paying the 10% consumption tax by completing the tax-free procedure at the time of purchase.
For more details, please refer to the“Announcement on Tax-Free Service.”
Contact Customer Service
Weekdays 10:00〜19:00 / We will reply to you in order.
If you are in a hurry, please call the store directly.
Inquire by email
Contact store
We will respond to email inquiries
by the next business day.
Tokyo
Kanagawa
Saitama
Nagano
Osaka
Kyoto
Hiroshima
